FAQ
Hassle-Free Move, Every Time.
Frequently Asked Questions
How can I prepare my home for moving day?
To expedite the moving process, ensure that all small items are boxed and labeled. Clear pathways in your home and reserve parking for our moving truck near your entrance if possible.
How long does a typical move take?
The duration of a move varies based on factors like the size of your home, the quantity of items being moved, and the distance to your new location. Local moves often take a day, while long-distance moves can take several days. We always strive to be efficient while also taking care of your belongings.
Do you offer moving services for businesses?
Yes, we offer commercial moving services for businesses of all sizes. We can handle office furniture, equipment, and other items. We can also provide storage solutions for businesses that need to temporarily store items.
When is the best time to start preparing for a move?
Starting early is key to a smooth move. Generally, we recommend beginning the planning process about a month before your intended moving date. This timeframe allows for thorough preparation and helps avoid any last-minute complications or surprises.
Can I track my belongings during the move?
Yes, we provide tracking options for long-distance moves. You'll be given access to a tracking system to monitor the progress of your shipment in real time.
What happens if something is damaged during the move?
While we take utmost care to prevent damage, in the rare event that an item is damaged, we have insurance policies in place to cover the loss. We will work with you to assess the damage and provide appropriate compensation.
What is the typical price for moving services?
The cost of moving varies, depending on several factors. We provide tailor-made quotes that consider the scale of your move and the distance involved. Our services are flexible, ranging from hourly rates to comprehensive packages that include packing, furniture disassembly, transportation, and unpacking. We calculate our prices based on the time involved and the distance traveled to give you an accurate quote.
Are there items that you cannot transport?
For safety reasons, we cannot transport hazardous materials, including flammable liquids, explosives, and toxic substances. A detailed list of non-transportable items can be provided upon request.
Do you offer packing services?
Yes, we offer comprehensive packing services. Our team is skilled in safely packing items of all types and sizes, ensuring that your belongings are secure during transit. We can handle everything from kitchenware to delicate electronics.
Can you move large or unusual items?
We are equipped to handle a variety of large or unusual items, including pianos, artwork, and antiques. Please inform us about such items in advance so we can prepare the necessary equipment and techniques.
Do you move internationally?
Currently, our services are limited to domestic moves within the country. However, we can provide referrals to trusted international moving partners.
Is your moving company properly licensed and insured?
Absolutely, we hold all necessary licenses and insurance. We understand that a move can be a hectic time, so we've ensured that all legal and safety measures are in place to alleviate any concerns about liabilities.
Is temporary storage available if needed?
Yes, we offer temporary storage solutions for your belongings. This service is useful if you need to vacate your current residence before your new home is ready.